Reference

Open the akar69 Privacy Policy for Your Data

The akar69 Privacy Policy explains what we collect when you create an account, verify your phone, use DANA or QRIS, and move between the mobile lobby and account…

Account dataWallet recordsDevice choicesPolicy requests
akar69 Open the akar69 Privacy Policy for Your Data
REQUEST HELP

Reach Policy Support From Your Account

A clear contact route matters when your privacy question concerns a login, wallet reference or device record.

Account contact Use the support contact inside your account for a Privacy Policy question, correction request…
Wallet reference If your request concerns DANA, OVO, GoPay or QRIS data, share the transaction reference…
Device access For a mobile-browser or desktop sign-in concern, tell us the device path and account…
HANDLING YOUR DATA

Check How akar69 Handles Your Data

We treat the Privacy Policy as an operating process, not a page you need to decode.

Account creation

When you open an account, we use the details you provide to create the profile and support sign-in.

Wallet references

DANA, OVO, GoPay and QRIS may generate payment references connected with your account.

Cookies and sessions

Cookies can keep a mobile-browser or desktop session working and remember selected settings.

Security checks

Sign-in records and device signals help us identify unusual account access.

Retention choices

We keep account, payment-reference and support records for operational, legal or dispute needs.

Change requests

You can ask us to correct, access or delete eligible personal data through account support.

Ask Privacy Policy Questions Before Joining

These Privacy Policy answers focus on the account steps Indonesian customers ask about most: phone verification, wallet references, cookies, device access and record changes. Read them before opening an account, then use the account support path if your situation needs a specific response.

It covers account details, phone verification, wallet references, cookies, device sessions, security records, retention and requests to access, correct or delete eligible personal data.

Phone verification connects a contact detail with the correct account before access. We use that step to reduce mistaken access and to help match a policy request with the right profile.

Yes. It covers references linked to DANA, QRIS, OVO, GoPay, bank transfer and virtual account steps. We use references for matching and status checks, not wallet passwords.

Cookies can preserve a mobile-browser or desktop session and remember selected settings. Clearing them through your browser may remove that session and require you to sign in again.

You can contact us through the account support path and request access or correction. Include the account contact needed to locate your record, and we may verify ownership before responding.

You may request deletion of eligible records, but some data can remain restricted for operational, legal or dispute needs. We explain the reason and the applicable next step.

Yes. Account access and eligibility depend on local law. This Privacy Policy applies where local law permits, and support can explain the data process relevant to your permitted access.